NHS introduces new communication standards for patients on waiting lists
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NHS introduces new communication standards for patients on waiting lists

31 Jul 2026 · Originally published 31 Jul 2026 8/10 Original headline: 'I'm a doctor and there's good news for anyone stuck on long NHS waiting list'
The NHS has updated its minimum communication standards to ensure patients receive regular updates regarding their referrals and appointment timescales. Patients should now receive information through the NHS app or email every 12 weeks, helping to provide clarity and accountability for those waiting for care.
Source: Bristol Post National
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